Frequently Asked Questions
Find answers to common questions about our products, delivery, and services.
Delivery times depend on your location. Standard delivery within Accra takes 1-2 business days. Express delivery is available for same-day delivery if ordered before 12 PM.
We accept secure online payments via Paystack (Mobile Money, Visa, Mastercard). We also offer Cash on Delivery for orders within specific regions.
No, there is no minimum order requirement. However, delivery fees are calculated based on the distance from our dispatch center.
We accept returns for non-perishable items within 3 days of delivery if the item is unopened and in its original packaging. Perishable items cannot be returned due to hygiene and safety reasons.
Currently, our primary delivery zones are within the Greater Accra region. We are working on expanding our delivery network to other regions soon.
Once your order is confirmed, you will receive a tracking link via email. You can also log into your account and check the status of your order in the 'Orders' section.
Still have questions?
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